Getting Started Guide

Create a free account

Welcome to Liv3 Chat – Our self-operated live chat service designed for lawyers, attorneys and legal websites.  This document is designed to get you get started with our service.  In most cases, signup should take less than 5 minutes to complete.

  1. Go to to create your free account.
    • Enter desired username
    • Enter work email address
    • Select checkbox confirming you are a lawyer (or representative of) or legal service and that you accept the privacy and service agreement
    • Click the ‘Go!’ Button
  2. Check your email for confirmation link
    • Email can take up to 5 minutes to be delivered, if the email does not arrive within 5 minutes, check your spam folder.
    • Feel free to contact us at anytime if the email does not arrive or you need help with the sign up process.
    • The email will contain a password along with an account confirmation link.
    • After logging into your account you will receive a second email that will contain your login link.

Add embed code to website
Once your account is created the next step is to add the embed code to your website and configure the options.

  1. Login into your operator panel using link received in email.
  2. Click the embed code option in the menu or select the ‘Copy/paste your personal widget code’ link on the admin dashboard.

  1. Copy and paste the JS widget code into your site – in most cases it is recommended to add this code to the footer of your website.
    • Recommendation: Add this code to your website in the same manner that you added Google or Adobe Analytics code to your website.

  1. Once the code has been added to your website return to your operator panel and add your website url into the ‘Widget Whitelist (Cross-Domain) box.

  1. Congratulations! At this point your live chat widget should be working – next steps are to continue setting up your account in order to maximize your usage of our live chat software!

Is your website powered by WordPress? Download our WP plugin here.